LEAP has designed and developed an application for iOS & Android tablets for KLEEMANN which provides live support to partners, installers and technicians. Using the application, the user can obtain live support from a technician, directly converse with a qualified KLEEMANN representative and exchange text messages, photos, videos and documents. The application supports live annotation during photo sharing. All previous support sessions are accessible offline as well. It was first presented on INTERLIFT, the International Trade Fair for Elevators, Components and Accessories that was held in October 2015 in Augsburg, Germany.